At Wakeelak, we believe that communication is the first step toward effective legal management.
We provide direct communication channels with the relevant departments to ensure fast response and accurate follow-up.
Supported by a structured intake and organization system for legal requests that allows each inquiry to be handled within a clear and defined timeframe.
Building 7, Green Hills Compound – Al-Nasr Road – Nasr City – Cairo – Arab Republic of Egypt
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Response & Follow-Up Policy
- Receipt of the request is confirmed within four working hours.
- An account manager is assigned within 24 working hours.
- If the request requires legal review, the client is notified of the expected timeline.
- The final response or proposal is provided within 2 to 5 working days, depending on the type of service.
Communication & Confidentiality Policy
- All correspondence with Wakeelak is treated with full confidentiality and is subject to Non-Disclosure Agreements.
- No documents or data are exchanged without a formally signed authorization.
- Data is stored electronically on secure servers with daily backups.
- Any inactive correspondence is deleted after 90 days to preserve information confidentiality.
Additional Notes
- Wakeelak does not provide instant legal consultations via phone or WhatsApp.
- All legal services require signing a formal cooperation agreement before commencement.
- Please clearly specify the required service to expedite processing.